Meet SienaSiena is the The Agent of Record for CX, built for consumer brands like Spanx, FIGS, Brooklinen, and Grüns.
It runs as a connected multi-agent stack on top of a shared intelligence layer: agents that sell, support, listen, handle social and voice across the entire customer journey, turning every conversation into signal you can act on.
The teamWe are a small, fully distributed, global team.
We have built leverage into how we work, which is what lets a team this size move at the speed we do.
We hire athletes.
Everyone here owns real outcomes, defaults to writing over meetings, communicates with directness, and acts the moment they see something worth acting on.
Low ego, high standards, fast clock.
If you want to set the bar rather than follow one, keep reading.
The roleSiena is building the intelligence layer for CX, and we're.
We are not looking for someone to execute a brief well.
We are looking for the person whose taste the rest of the company gets measured against: someone who looks at a landing page and can't not have an opinion, who would rather kill a launch than ship something mediocre, and who has owned creative direction before, not just contributed to it.
If you need a creative director above you setting the vision, a team to delegate to on day one, or a slow, considered, one-project-at-a-time pace, stop reading now.
This isn't that job.
If you're the person other designers already defer to on taste, continue.
This is a craft title.
Not a headcount title.
You will ship personally for the first year and set the bar for everyone who comes after.
Over time you will build a small internal agency, two to three people across design, motion, and content, that can brief, position, and launch without outside help.
Narrative and positioning across every launch - design as strategy, not decorationEvery artifact that goes to market: landing pages, launch video, decks, socialThe design system, from v3 onwardThe.