Role: Director of Global Services – EMEA & APACContract Type: Full-time, PermanentLocation: London, UK(hybrid working is available)Salary: Excellent senior level salary (dependent on experience), plus bonus and company benefitsKinly is a unified global leader in collaboration, systems integration, and managed services.
We focus on transforming workspaces, simplifying complexity, and empowering people.
Our in-house expertise includes AI-powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision.
We now have an exciting new opportunity for a proven leader within our Managed Services team, which supports Kinly’s largest customers to consistently design, deploy, support and manage estate-wide standardised audio-visual, unified communications and collaboration technology solutions.
This role is focused on the management and development of our industry-leading Managed Onsite Services and Client Service Management divisions which support that enterprise technology landscape.
We are looking for an experienced leader who is proactive, team-orientated and a motivated leader with a history of high performance.
The successful candidate will be responsible for a global team of 10 direct reports including Client Service Managers and an ever-growing Managed Onsite (MOS) portfolio of 500 resources.
The successful candidate will collaborate cross-functionally with key stakeholders including project management, technical, support services and service delivery and you will lead a team who are key points of contact for all enterprise customers – managing client relationships, reporting, continual service improvement, communication, and financial oversight.