Your responsibilitiesALEMI is looking for a Senior Operations Manager to take end-to-end ownership of our operational backbone — from forecasting and production orders to inbound logistics, stock, and cost control.
You'll be the person who keeps product moving reliably from our production partners to our warehouse and stores, while building the processes and KPI discipline that let us scale.
Forecasting & product launches — Own demand forecasting and order management with our production partners, and drive new products from setup through to launch-ready operational data in the relevant systemsInbound logistics & stock — Plan cost-efficient, timely inbound transportation and manage stock levels across warehouse and our stores to hit availability targets and avoid out-of-stock situationsProcess oversight & automation — Oversee core fulfillment, returns, and other after sale processes and continuously drive automation and quality improvementsCost management & KPI reporting — Monitor logistics costs against plan, validate invoices, and own the operations KPI reporting (GetKLAR)Strategic partnership — Act as the key operational partner across Product, Customer Service, Finance, and external partners, continuously improving warehouse and logistics processesProject management — Lead cross-team projects to continuously improve the operations set-upPackaging — Ensure reliable packaging material supply across our partners and locationsYour profileSeveral years of experience in operations, supply chain, or logistics management, ideally in fashion, e-commerce, or retailTrack record of owning a function end-to-end, incl.
inventory planning, demand forecasting, and cost/KPI frameworksStrong affinity for AI and automation tools, with a genuine drive to make processes more efficientVision and clear understanding of what a state of the art operations set-up and process looks likeAmbition to strive for excellent and to get better every dayA true hands-on mentality — as comfortable.