<p><strong>Lead Product Designer - Product & Experience</strong></p> <p><strong>Location:</strong> London (Hybrid) | <strong>Practice Area:</strong> Product & Experience | <strong>Type:</strong> Permanent</p> <p><strong>Design with impact.
Transform experiences.
</strong></p> <p><strong>The Role</strong></p> <p>Capco is a global technology and business consultancy focused on the financial services and energy sectors.
Our designers translate strategy into intuitive digital products and engaging customer experiences, transforming businesses and impacting millions of users around the world.
</p> <p>We are seeking experienced Product Design leaders who will shape the future of financial services by guiding transformative projects, partnering with clients to deliver innovative solutions, and supporting teams to create experiences used at scale.
You'll also help clients embrace AI-enabled ways of working, ensuring emerging technologies are applied responsibly to create meaningful customer and business outcomes.
</p> <p><strong>What You’ll Do</strong></p> <ul> <li>Lead complex customer experience and design engagements, aligning business goals with user-centred product opportunities.
</li> <li>Partner with clients to shape product vision, design strategy, and experience roadmaps.
</li> <li>Identify opportunities to apply AI, automation, and data-informed design approaches to deliver meaningful business and user outcomes.
</li> <li>Contribute to the evolution of Capco’s design methodologies, including responsible AI and human-centred design practices where appropriate.
</li> <li>Support and mentor designers, fostering a culture of continuous learning, collaboration, and high-quality delivery.
</li> </ul> <p><strong>What We’re Looking For</strong></p> <ul> <li>Demonstrated experience leading UX/UI design initiatives within consulting, agency, or in-house environments.
</li> <li>Strong understanding of digital product development, agile methodologies, and.