<div class="content-intro"><h4><strong>Help make the world more hospitable </strong></h4> <p>The hospitality industry is uniquely human, and it deserves technology that’s just as inspiring as the people behind it.
At Mews, we’re transforming the industry with a platform that helps hotels run smarter, move faster and create better guest experiences.
</p> <p>You’ll work with smart, curious people who care deeply.
You’ll have autonomy and the trust to make good decisions and move quickly.
And you’ll enjoy a real sense of purpose as you see the impact of what we’re building.
</p> <p>If you’re motivated by ownership, curiosity and meaningful impact, and are driven to deliver consistent high performance, you’ll feel at home here.
</p> <h4><strong>About the role</strong></h4> <p>Let's get into the specifics.
It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it into a.
Mews's Front of House engineering organisation is growing in scope and clarity of purpose, and this role directs a significant part of it
The problem is real and specific: how do you scale a guest experience platform to recognise and personalise across millions of interactions, while keeping delivery fast, systems healthy, and teams capable of moving with confidence? Mews serves thousands of properties globally, and the data and distribution advantages that come with that scale are genuinely uncommon — this is a chance to shape the engineering organisation that makes that advantage meaningful.
</p> <p class="font-claude-response-body break-words whitespace-normal">As our Director of Product & Engineering - Operations, you'll direct the engineering teams building guest recognition, personalised experiences, automation, role-aware workflows, and joined-up g.