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About the RoleWe are looking for a Head of Revenue Operations & Systems to own operations end to end: our growth-ops and CRM data layer, the tool stack, event & ticketing infrastructure, and performance-marketing data, the systems and processes that let the rest of the company scale.
Today, growth ops and internal tooling run on a mix of point-to-point integrations and manual fixes that have carried us this far but won't carry us through the next stage.
We are already improving parts of this, you will be picking up that momentum and driving it the rest of the way, not starting from a blank slate.
This is a management role from day one.
Two people already work in ops, one on revenue ops and one on tooling and custom software, and they will report to you from the start.
You will be hands-on yourself too: building pipelines and workflows directly, not just directing others to.
You will join the Platform Engineering Masters leadership team, reporting to Luca, Managing Director of Platform Engineering Masters, alongside peers like the head of revenue and the head of growth.
What you'll doReplace the current patchwork of Zapier point-to-point integrations with a proper operational data layer, so that fixing one connection doesn't mean detective work across a dozen fragile Zaps.
Give non-technical team members self-service access to t.