Staff Software Engineer, AI-Native Systems (Tech Lead) Location: Remote (US) We are Virtual care only works if the infrastructure behind it does.
Wheel builds that infrastructure — the systems that let telehealth run at scale for the patients, clinicians, and companies depending on it.
We're not bolting AI onto old workflows; we're rebuilding them from the ground up.
Our mission to put great healthcare in everyone's reach means replacing manual, ad-hoc processes with intelligent, agent-powered systems that carry real operational load.
We're innovating in a live, regulated healthcare environment where getting it right matters.
This is the next architecture of virtual care, and we're building it now.
You are A staff-level engineer who sets technical direction for agentic systems and then leads the work to ship them.
You've built and operated agents in production, you know where they break, and you have opinions — held loosely, argued well —.
You operate with the scope of a domain owner, not a task owner.
You take a problem that isn't yet well-formed, define it, sequence it, and lead a group of engineers to a shipped and measured outcome.
Your impact shows up in other people's work as much as your own: the patterns they reuse, the design decisions they don't have to relitigate, the ambiguity you removed before it cost the team a quarter.
You treat AI two ways at once — as a product capability you build with judgment, and as a development multiplier you use fluently — and you're the person who raises the org's bar on both.
The Work Technical Leadership & Direction Own the technical direction for a significant AI-native domain: agent architecture, platform abstractions, or evaluation and guardrail infrastructure.