When customers do not recognize who is calling or why, important conversations are missed, customer relationships suffer, and business outcomes are harder to achieve.
Hiya helps businesses create trusted calling experiences that benefit both sides of the conversation: enterprises can reach customers with confidence, and customers can answer with confidence.
Our products support branded business calling, trusted caller identity, call performance insights, customer engagement, and voice security capabilities that help businesses strengthen relationships and improve outcomes.
This role sits in a core business area for Hiya and is focused on helping SMB and enterprise customers succeed.
About the RoleThis role owns talent acquisition across EMEA end to end, covering GTM and Engineering hiring in the UK, Germany, France, Spain, Italy and the Nordics, with APAC to follow as we expand.
It is the first permanent in-house recruiting hire in the region, replacing a contractor model that gave us capacity but no continuity.
You will partner daily with hiring managers across EMEA, with HR Operations and onboarding in the US and Europe, and with EMEA sales and engineering leadership.
We're excited about you because you're the kind of person who.
gets energised rather than deterred by pitching a company nobody has heard of yet.
You form a view, push back on a brief that will not work, and keep going when response rates are low, without needing a process to be finished before you can work inside it.
What You'll DoOwn a portfolio of 8 to 12 live roles across EMEA end to end, spanning GTM (Account Directors, Account Executives, SDRs, Customer Success) and Engineering, from intake through to offer and handover.
Run intake meetings that turn a vague hiring manager wish list i.