Location: USA Remote Status: Fully Remote (#LI-Remote) LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation.
The world's leading brands use our award-winning Conversational Cloud platform to connect with millions of consumers.
We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes.
Fast Company named LivePerson the #1 Most Innovative AI Company in the world.
Position Overview As a Senior Client Partner, you will be a strategic leader within our North American Enterprise Sales organization, responsible for managing, growing, and retaining a portfolio of LivePerson’s most strategic enterprise customers.
You will serve as a trusted advisor to senior client stakeholders, helping them maximize the value of their investment in LivePerson while identifying opportunities to expand their use of our AI-powered solutions.
Your primary objective is to drive sustainable revenue growth across an existing book of business by deepening executive relationships, expanding account penetration, identifying cross-sell and upsell opportunities, and ensuring the successful renewal and retention of customers.
Reporting to the Director of Sales, North America, this role sits within our Global Sales organization and is pivotal to driving customer growth, retention, and long-term expansion across the region.
You Will: Key.
Build and maintain strong relationships with key stakeholders and executive decision-makers across Sales, Marketing, IT, Customer Experience, and Contact Center organizations.
Identify and drive upsel.