Senior UX Researcher (f/x/m) in Tech & Data Team

Help shape how musicians discover, choose, and trust their instruments!We are the thomann.

io Design Unit and looking for a Senior UX Researcher (f/x/m) to help us build a stronger user understanding across our digital products.

Our unit operates within one of Europe’s largest online retailers for musical instruments and music production equipment.

Our customers range from beginners buying their first instrument to professional musicians and studio engineers.

In this role, you will work closely with product managers, designers, engineers, and data analysts to ensure product decisions are grounded in real user needs.

Beyond running research, you will help shape how research contributes to product discovery and decision-making.

Want to find out more.

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the teams and thomann.io?Here’s what you’ll be doingBuild shared knowledge about our customersPlan and conduct qualitative and mixed-method research (interviews, usability tests, discovery research)Turn insights into clear product opportunities and recommendationsContribute to product discovery and roadmap discussionsHelp teams move from assumptions to evidence-based decisionsIntroduce scalable research workflows and documentationMentor and coach Junior UX Researcher as well as teams in choosing appropriate research approachesWhat you should bring to the table4+ years of UX/Product Research experienceExperience translating research insights into product decisionsStrong communication and storytelling skillsPragmatic mindset: knowing when to go deep and when to move fastConfidence working with stakeholders across product and business teamsComfortable collaborating in evolving environments and shaping processesYou bridge gaps effortlessly with professional fluency in German and EnglishWhat we have to offerFlexible working hours and location, with the option to go into the office (fully-remote possible)13th salary in NovemberFurther training opportunities with clear development paths for your careerThomann.de employee d...