Senior Renewals Account Manager, Strategic Accounts

Senior Renewals Account Manager, Strategic Accounts

Location: London, UK

Job Overview

Rubrik is seeking a highly motivated and results-driven Renewals Account Manager to join our team, focusing exclusively on managing the subscription renewal lifecycle for our Strategic Accounts within the region

In this critical role, you will be the primary owner responsible for retaining and growing revenue across our largest and most complex customer base.

You will execute a high-touch renewal strategy, ensuring timely execution, maximizing customer outcomes in collaboration with the sales team.

Success in this role requires strong executive presence, expert negotiation.

Habilidades

Key

Responsabilidades

• Strategic Renewal Execution: Own and manage the entire renewal process for a dedicated portfolio of Strategic Accounts, ensuring subscription renewals are executed 240–180 days ahead of the expiration date to maintain a high-retention rate.
• Customer and Partner Engagement: Proactively engage with both the customer's executive stakeholders and our top-tier channel partners to assess renewal risks, communicate value, and negotiate complex contract terms and pricing.
• Internal Alignment and Review: Conduct mandatory internal Account Reviews for all renewals exceeding a certain revenue threshold (ACV), coordinating alignment with Field Sales and executive leadership to ensure a unified renewal strategy.
• Negotiation and Proposal: Develop and present tailored renewal proposals, quotes, and pricing models whi...