Hi, we’re Back Market.
We’re here to help make tech reliable, affordable, and better than new.
We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.
Yep, you read that right.
Turns out refurbished tech is way better for the planet than new.
In fact, With every device purchased on Back Market, our positive impact on the planet grows.
From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet — and consumers — a break.
Our mission is simple: to do more with what we already have.
Are you ready to join us?.
We are responsible for delivering the right message, to the right person, at the right moment, through different channels like emails, push notifications and in-apps.
As a Customer Relationship Management (CRM) Intern, you will support the CRM efforts with a focus on marketing campaigns and transactional communications in all markets we operate.
YOUR MISSION (IF YOU ACCEPT IT): 🥇Lead the creation and implementation of multi-channel lifecycle marketing campaigns, working closely with our brand, business and design teams.
This includes working with Product and Engineering teams to define data needs and leverage it to create an end-to-end CRM flow.
Conduct A/B testing and analyze results to provide recommendations to the team for strategic improvements.
Provide support on CRM automation to identify areas for increased process efficiency lever.