We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless.
Ada is an AI transformation platform and partner—combining strategic expertise with powerful AI agent management technology to accelerate businesses’ AI maturity to keep them ahead of the curve.
With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers more life to focus on what matters most to them.
Established in 2016, Ada is a Canadian company that has powered over 5.
5 billion interactions for leading brands like Square, YETI, IPSY, and Monday.
com, saving millions of hours of human effort.
Backed with over $250M in funding from tier-one investors including Accel, Bessemer, FirstMark, Spark, and Version One Ventures, Ada is a pioneer in the management and application of AI in customer service.
At Ada, we see growth as a reflection of each individual owner’s personal growth.
That’s why our values are rooted in driving progress and continuous improvement.
If you’re ambitious and eager to grow, Ada could be the place for you.
Learn more at www.
About the Role We're seeking an experienced Director of Global Consulting and System Integrator Partnerships to build and lead our consulting and SI partner ecosystem.
You'll develop relationships with Global Systems Integrators (GSIs), Regional Systems Integrators (RSIs), and consulting firms, driving net new business growth and expanding Ada's presence in customer experience transformation initiatives.
You’ll be a strategic alliances leader who knows how to turn partnerships into meaningful revenue impact.
You’ll build and scale consulting and SI relationships that drive measurable.