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Technical Success Manager

CompraTica Empleos

EMP:Management
France, Germany, Spain
Tiempo Completo
Remoto
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Descripción

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Upsun (formerly Platform.sh)  Upsun is the cloud application platform humans and robots love

It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter.

  • Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure.

We give you your time back.

You get: Predictable performance, even at scale Secure, compliant environments by default  Real-time observability and profiling built in Cloning, configuration, and provisioning in seconds  AI-ready features that plug directly into your stack The name says it all.

"Up" means uptime, reliability, and acceleration.

"Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest.

Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team.

We are committed to open source and an open, welcoming environment.

Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures.

We believe we can build anything together in an environment that frees you to do your best work.

Our values:  We make a positive impact.

✨ We aim for the stars.

We care for each other.

  Impact of a Technical Success Manager As a Technical Success Manager (TSM), you are the technical linchpin of the customer journey and a dedicated strategic advisor for our key accounts.

You bridge the gap between complex technical execution and tangible business value, acting as the "glue" that ensures the promises made during sales become a reality.

While Support handles reactive troubleshooting, you are the proactive force preventing friction before it starts.

By designing reusable workflows and documenting unique challenges,.

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