Join the team behind Europe’s leading online print serviceFLYERALARM, is not just printing – they are powering creativity.
As one of Germany’s largest e-commerce companies and Europe’s #1 online printing partner, they help thousands of businesses bring their ideas to life every single day.
To support their continued growth in France, they are looking for a Customer Service Representative (m/f/d) to join their Paris team.
Your role: first-line support, full-on impactAs a Customer Service Representative, you’ll be the friendly, knowledgeable voice our customers trust – whether they reach out via phone or email.
You'll guide them through our wide range of print solutions, offer expert advice, and make sure every detail is spot-on.
From placing an order to final delivery, you’ll be there to ensure a smooth and satisfying customer experience.
What you'll be doingAnswering customer questions and requests by phone or email – quickly, clearly, and kindlySupporting order placements and making minor adjustments to design files if neededCoordinating with our production team in Germany to keep customers updatedCreating a seamless and stress-free experience for every customer you help What we’re looking forA background in graphic design or a relevant qualification in marketing, communications, hospitality, or designHands-on experience in print or graphic design is a big plusPrevious experience in customer support or service rolesNative-level French and a solid command of English and/or GermanIdeally based in the Paris region (or willing to relocate)A friendly, patient, and proactive attitude – you're someone who stays cool under pressure and always thinks in solutionsWhat we offerA dynamic, independent role within an ambitious and growing international companyA real chance to shape the customer experience in France and make your markLong-term career opportunities in one of Europe’s biggest e-commerce success storiesReady to help the print the future?Apply now and become part of.