BORDEAUX - Customer Care Manager (m/f/d)

Why roadsurfer?TEAMSPIRIT & TEAMEVENTS: Look forward to a collegial atmosphere with flat hierarchies, lots of fun and great team spirit, as well as regular team events such as joint sports sessions, barbecues or just an after-work drink at your stationCAMPER BUDGET: You get an annual camper budget to experience the #happyroadsurfing lifestyle for yourselfDISCOUNTS: Use our Corporate.

Beneficios

Platform & Friends DiscountsHEALTH INSURANCE: Roadsurfer covers 50% of your health insurance contributionMEAL VOUCHERS: 60% covered by roadsurferThe role - your passionYou are responsible for the coordination of the daily rental business and take care of a smooth process of all handovers and returns of the vehicles with our station team directly on siteOur customers and their satisfaction are in the focus of your attention, and you ensure a great customer journeyYou support the Station Manager in planning staff as well as in training our agents You will ensure that our quality standards are maintained, especially in terms of how we treat our customersWhat you need to surf the wave with usYou have a successfully completed apprenticeship and at least 1-2 years of relevant work experience, preferably in the areas of car rental, tourism or similar You are very high level of service and customer orientation and have a friendly and open personality You are absolutely hands-on (so you don't have a problem getting your hands dirty) and have good communication

Habilidades

 face to face You are a resilient problem solver and organizational talentYou are fluent in English and FrenchYou have a class B driver's licenseYour SalaryWe ❤️ transparency

The salary range for this position is between 26,000 EUR and 28,000 EUR gross per year.

We are currently introducing salary bands in our job descriptions to ensure that all employees are treated fairly.

Once we get to know each other better during the application process and can assess your skills and experience more precisely, we will work together.