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Head of Client Success at Retail Insights

CompraTica Empleos

EMP:Customer Service
London
Tiempo Completo
Remoto
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Descripción

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Retail Insights is Northern Europe’s leading retail forum

We are strengthening the retail ecosystem by building a platform for insights, inspiration, and networking, connecting more than 3,000 leaders yearly from more than 15 countries.

</span></p> <p><span style="font-weight: 400;">Retail Insights is part of United Media (</span><a href=" style="font-weight: 400;">https://www.

united-media.

com/</span></a><span style="font-weight: 400;">) which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc.

As of today, we have organically launched 8 media companies and acquired one.

Context for the Role

You’ll have the chance to shape and execute the company's client success strategy, collaborate with talented teams, and make a tangible impact on the company’s success

With a rapidly expanding market presence, this role offers both challenge and reward, providing the opportunity to lead a high-performing team while directly influencing the company's continued expansion.

If you're passionate about scaling a business and being part of a forward-thinking company, this is the perfect time to join and make your mark.

</p> <p>You will report directly to the Founder / CEO in this newly created position and will be tasked to scale the client success and operations departments, while getting the chance to impact all areas of the business at this exciting early growth stage.

Specifically, you will become an integral part of the management team and work closely with the founders and be responsible for

Responsabilidades

As an essential member of the leadership team, you will be accountable for delivery to all clients

You and your team will be responsible for onboarding new clients, managing the delivery process and reporting perfo.

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