Customer Success Manager - Flemish speaker

Driving the AI revolution in automotive.

MotorK is Europe's leading sales and marketing technology company for the automotive sector.

We build AI-powered tools: from CRM and inventory management to predictive analytics and digital advertising, that help manufacturers and dealerships sell smarter and deliver better customer experiences.

90% of European automotive manufacturers run on our SparK Platform, alongside 6,000+ dealerships across the continent.

We move fast, we think big, and AI is at the core of everything we do, not as a buzzword, but as the engine behind every product decision we make.

We're building a team of people who are genuinely curious.

Acerca de

AI, who experiment with it, push it, and find new ways to use it to solve real problems.We're looking for a Customer Success Manager to join our Customer Success team to be based in our Antwerp office

This role would require a relocation to Belgium.

 The RoleThe Customer Success Manager role will cover a wide range of account management, onboarding, and client growth tasks, as it liaises with the Delivery, Sales, and Product teams.

The Customer Success Manager will:Serve as the primary reference point for clients throughout their entire lifecycle with MotorK, taking full account management ownership.

• Own the customer onboarding journey from contract signature to successful product go-live, ensuring product activation aligns with the dealer’s digital strategy and signed SLA.

Conduct structured onboarding sessions, translate client.

Requisitos

into clear delivery briefs, and manage cross-functional execution.Drive adoption, prevent churn, and execute upselling/cross-selling activities to meet individual and team revenue goals.Provide ongoing digital marketing, lead generation, and lead management expertise using the DealerK Method.Track and report on key account metrics, including NPS, retention, time-to-go-live, and product adoption rates.RequirementsOur ideal Customer Success Manager will have previous ...