Joining Collibra’s Professional Services team As Sr.
You will collaborate and partner with Services Sales Executives, Account Teams, Engagement Management, Support, Product Management, and Customer Engineering to ensure customer success.
You will manage a group of Architects and Engagement Managers responsible for their performance, growth, and development.
Services Delivery Managers at Collibra are responsible for Delivery Responsibility: Assisting customers and supporting services team roles with journey design, implementation decisions and execution.
Regional services revenue attainment is a measured KPI for this position.
Personnel Management: Lead and strategically manage a dedicated team of Architects and Engagement Managers, overseeing all aspects of their performance, fostering continuous professional growth, and ensuring comprehensive career development.
Team Performance: Individual utilization is a primary measurement.
Consistently monitoring team member utilization attainment and working with teams responsible for assignments to maximize productivity.
Talent Development: Create and execute plans for continual skill and professional development of team members, as well as onboarding new team members.
Solution & Portfolio Development: Collaborate with the PS Portfolio Board to define standard service offerings, accelerators, journey approaches, and methodologies.
Participate with the Portfolio team in the production of the delivery supporting artifacts Proposal Development: Support Services Sales leaders in business development discussions on building statements of work and creating journey-based proposals.