Job Title: Care Coordinator - Nebraska Department: Product Delivery.
Care Coordinators are platform experts who interact directly with clients seeking services and with the partners that provide resources and support to Care Coordination customers’ clients.
Care Coordinators conduct client needs assessments and assist clients in identifying social determinants of health resources to meet their needs.
Care Coordinators also follow up with clients and resources to ensure identified needs are addressed and resolved.
Care Coordinators also support Network Health Monitoring by combining platform expertise, referral support, and data-informed insight to help strengthen coordinated care networks and improve community outcomes.
This includes monitoring network activity, reviewing key performance indicators, identifying referral trends, supporting partner responsiveness, and flagging potential gaps or barriers that may impact care coordination across healthcare providers, government agencies, and community-based organizations.
By combining on-the-ground care coordination with network-level visibility, Care Coordinators surface insights that improve referral outcomes, strengthen network performance, and enhance the experience for clients, customers, partners, and internal teams.
Care Coordinators contribute to cross-functional work groups and projects, and help identify opportunities to improve efficiency and enhance the Care Coordination experience for clients and teammates alike.
What You'll Do: Client Intake, Outreach & Screening Follow contractual.
Conduct intake and needs assessments for clients seeking assistance.