Hi, we’re Back Market.
We’re here to help make tech reliable, affordable, and better than new.
We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.
Yep, you read that right.
Turns out refurbished tech is way better for the planet than new.
In fact, With every device purchased on Back Market, our positive impact on the planet grows.
From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet — and consumers — a break.
Our mission is simple: to do more with what we already have.
Are you ready to join us?.
To achieve this, we use data to better understand our customers, improve their experience, and make smarter product and business decisions.
Within the Data Division, the Customer Experience Analytics team supports teams working across the customer journey, CRM, and Services.
We help the business understand customer behaviors, identify opportunities to improve the experience, and measure the impact of new initiatives.
As a Customer Journey & App Analytics Apprentice, you will primarily support the Customer Journey and App Analytics scope.
You will work closely with Product, Tech, UX, and Business teams to analyze customer behavior, support experimentation, and turn data into actionable insights.
This apprenticeship is a great opportunity for a curious, structured, and business-oriented student who wants to develop strong.