More than a thousand multinational employers, health plans, and health systems trust Carrot to support millions of members across 195 countries – from pre-pregnancy through menopause and major life moments in between.
Carrot's comprehensive clinical program delivers industry-leading cost savings for plan sponsors and award-winning experiences and improved outcomes for millions of people worldwide.
Carrot is widely regarded as a defining force in healthcare innovation as a recipient of several top-tier awards, including Fast Company's 'Most Innovative Companies' and CNBC's '100 Barrier Breaking Startups'.
The company is regularly cited by leading global outlets — including The Economist, Bloomberg, The Wall Street Journal, NPR, ABC News, and Harvard Business Review — as a leading voice on digital health, the future of work, and family health.
Learn more at get-carrot.
The Opportunity We're looking for a strategic, detail-oriented, analytically-minded Senior Member Engagement Manager, Lifecycle to join Carrot's Growth & Engagement team.
In this role, you'll be responsible for end-to-end project management, QA, and data analysis – driving development, launch, and optimization of member-facing email, SMS, and Push communications that guide a member through a personalized health journey.
Candidates should have proven experience in launching member-facing lifecycle programs and one-off growth campaigns from the ground-up, optimizing existing automated experiences, proactively keeping stakeholders updated, and conducting performance analysis and reporting that guides program optimization.
What You’ll Own In this role, you will: Lead new lifecycle experiences for emerging health journeys and programs by partnering with Marketing Operations, Content, Data, and Pro.