Who We Are: SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world’s first agentic workforce.
Built specifically for distributed brands, SOCi’s brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today’s geo-driven landscape.
Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World’s Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done — intelligently, consistently, and at scale.
This role partners closely with our Customer Success Managers, who own day-to-day client relationships, to identify growth opportunities and manage all aspects of upsell and renewal negotiations.
You’ll play a critical role in driving revenue expansion by executing renewal strategies, negotiating contracts, and ensuring a smooth, timely process from proposal to signature.
Cultivate deep, long-term relationships with executive stakeholders and decision-makers within your accounts.
Represent SOCi at customer-facing events, industry conferences, and strategic account reviews.
Serve as a subject matter expert on localized marketing at scale, helping clients solve complex challenges with SOCi solutions.
Partner cross-functionally with customer success, product, and marketing to deliver exceptional customer experiences.
Identify upsell and cross-sell opportunities to expand SOCi’s.