Who We Are: Being naked is the #1 most sustainable option.
Since 2009, we've been on a mission to bring sustainable fashion to everyone.
Named one of Fast Company’s Brands That Matterand winning a Best Carbon Footprintaward, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way.
Our work has gotten love in Drapersand Sourcing Journal, andTIMEwrote.
Basically, we're saving the Earth and looking damn good doing it.
We're a global brand with 50+ stores (and counting) around the world, and our ownsustainable factory in LA.
We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this,this, and this.
None of this work is possible without the incredible people behind it.
We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.
And starting right now, we want to do all that with you.
What You’ll Do: Provide consistently magical customer service across all customer service channels Deliver an excellent customer experience through a customer-first mindset to build long-term, loyal client relationships Consistently meet and exceed performance goals Be able to wear many hats (stylist, friend, personal assistant) when helping our customers shop for their next favorite item Know our shipping, fulfillment, and returns procedures inside and out to help process all customer orders as efficiently as possible Share customer and product feedback with internal teams such as Merchandising, Operations, and Product Development Get to know the ins and outs of all aspects of the business and gain exposure to different teams Who You Are: Smart, incredibly organized, and driven towards excellence Passionate about Reformation’s mission and products An incredibly friendly person who loves interactin.