Resumen
As a Customer Service Manager (CSM) in the GE Steam Power Americas Nuclear North Region, this role is a critical P&L (Profit & Loss) owner directly engaging with internal and external customers and delivering safe, quality, on time, profitable outage execution on both GE’s nuclear installed base of steam turbines, generators, and balance-of-plant components as well as on Other OEM (Original Equipment Manufacturer) equipment
This demanding role will require you to function effectively in a broad and matrixed environment.
Descripción del Puesto
Success in this role looks like: Establish yourself as a single point of contact by demonstrating personal ownership and accountability, leadership experience, technical aptitude, professional communications, financial acumen, and situational ownership as exemplified by your ability to rigorously plan and successfully deliver nuclear outages and projects to a high standard of safety, quality, schedule compliance, profitability, and high customer satisfaction
Who You Are: You understand the value customers are to our business and desire to excel in the critical interface role with them - realizing that interactions will be complex, challenging, and not always immediately positive.
You bring strong field engineering, technical direction, and/or outage management knowledge on steam turbines and generators to this critical role.
You have experience with field services, manufacturing and/or repairs, and parts You have experience with GE, Alstom, and other manufacturers of steam turbines, generators, and balance of plant You have the proven ability to manage commercial business needs in coordination with technical.
Requisitos
You have effective leadership
Habilidades
, including strong influencing ability and direct report management You appreciate the value and diversity of people and the importance of their development and contributions Your Role: Be the single point of contact to the nuclear customers in your port...