By combining deep process expertise with modern collaboration, automation, and value stream practices, Valiantys enables business, IT, and product teams to design connected, efficient, and human-centered ways of working.
With a strong focus on the modern workforce, the company helps customers reimagine service delivery beyond IT, streamline cross-functional workflows, and improve flow and throughput for engineering teams.
For more information, visit valiantys.
About the role As a Principal Managed Services Consultant, you will be the foremost technical expert and thought leader within our Managed Services team.
You will help enterprise customers get the most from their Atlassian ecosystem by solving complex challenges, improving system stability, guiding architecture decisions, and identifying opportunities to increase adoption, alignment, and return on investment.
This is a senior consulting role for someone who combines deep technical expertise with a strategic, client-facing mindset.
You will work closely with senior stakeholders, Managed Services colleagues, Customer Success, Sales, Delivery, Transformation Consulting, and Enterprise Technology & Innovation teams to deliver measurable value and raise delivery standards across the organization.
What you will do Act as a trusted strategic advisor to enterprise customers, connecting Managed Services with Valiantys’ broader offerings to support growth, retention, and long-term value creation.
Improve client system stability by proactively identifying patterns, anomalies, recurring issues, and risks before they become incidents.
Design and imple.