Company OverviewTENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider.
We combine cutting-edge AI with human expertise to deliver security operations that are better, faster, and more cost-effective than traditional approaches.
We're a fast-growing startup backed by industry experts and top-tier investors led by Crosspoint Capital.
Our team is mission-driven, customer-obsessed, and building something that matters — a new standard for how security operations should work.
Culture is one of the most important things at TENEX.
AI — explore our culture deck at culture.
ai to witness how we embody our values every day.
You will execute end-to-end platform deployments, onboard log sources, load TENEX's library of security content, and train customers so they get value from day one.
This is a hands-on, customer-facing technical role for engineers who love seeing things work.
Job ResponsibilitiesExecute end-to-end platform deployments across Google SecOps and/or Microsoft Sentinel for new customersOnboard log sources, configure data connectors, and validate ingestion pipelinesLoad and deploy existing TENEX content into customer environments — including parsers, dashboards, detections, and playbooks developed by the Security Solution Engineers — SIEM/SOARWork from standardized playbooks to deliver MDR coverage within target SLOsTroubleshoot connectivity, ingestion, and configuration issues during deploymentEnable customers through hands-on training — teaching them to navigate, understand, and get value from their deployed platformDocument deployment configurations and handoff notes for the ongoing support teamManage multiple concurrent customer deployments depending on complexity and platformEscalate technical blockers to Senior Engineers or Manager when appropriateRequired.