National Retail Account Manager

🛒 Help build ZOE’s physical Retail presence from the ground up.

ZOE has built a world-class personalised health product, and now we’re taking our physical products into retail.

We’re looking for a National Retail Account Manager with an FMCG or Consumer Health background to help turn that ambition into reality, owning retailer relationships, product launches, vendor setups, and trading performance that will shape how ZOE shows up on physical shelves.

You’ll have the opportunity to build how we work with retailers from the ground up, sitting within our Supply Chain & Operations team while collaborating across Commercial, Operations, Marketing, and Logistics to make things happen.

If you’re commercially minded, operationally sharp, assertive in negotiations, and excited by hands-on retail launch execution, this is your opportunity to have a real impact.

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the Role ZOE is entering an exciting phase of growth, and we’re looking for a dedicated National Retail Account Manager to help shape and scale our physical retail channel (across UK grocery, pharmacy, high street, and health & wellness channels) while supporting key commercial partnerships.This is a highly operational, high-impact role for someone who thrives on turning commercial opportunities into structured launch plans, seamless supply chain coordination, and strong on-shelf execution

You’ll own the day-to-day commercial and operational management of our retail accounts, ensuring launch critical paths are executed across multiple fast-paced launches, retailer portal administration is flawless, trading performance is actively managed, and stock flow is coordinated across the business.

👥 About the Team You’ll join the Supply Chain team within ZOE’s wider Operations organisation, reporting to the Associate Director of Operations.

The team makes sure ZOE’s physical products can be launched, supplied, and scaled reliably.

You’ll work closely with Commercial, Finance, Legal, Marketing, Growth, Product, Quality,.