We believe conversations will become the #1 way to shop.
At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey.
Conversational Commerce is the future of ecommerce, and we’re leading that shift.
Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent.
By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before.
To win, we focus relentlessly on:Quality: conversations that feel authentic and on-brand.
Experience: effortless shopping from chat to checkout.
Re-engagement: personal, 1-1 dialogue instead of noisy marketing.
The opportunity is massive.
As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood.
Join us to make Conversational Commerce real.
We educate merchants on optimizing their customer experience for efficiency and personalization at scale.
The focus of our team is cross-selling add-ons to our existing customer base.
In this highly cross-functional role, you will be at the forefront of innovative tech solutions and your.
You will join a team of 6 and have the chance to shape and build the team, playing a key role in launching new products.
What You’ll DoOwn a book of existing eCommerce accounts, focusing on expansion and upsells.
Drive the full sales cycle from demo to close for add-on and new product sales (average deal size: $10K–$15K ACV, typically closed in 3–5 calls).
Partner cross-functionally with Customer Success and Product teams to identify opportunities for automation and imp.