Location: RemoteTravel required: 20% for client visits and industry events We're Proof, a high-growth startup in the legal tech industry, founded in 2017.
We offer a best-in-class legal services platform used by thousands of law firms and property management companies.
Our platform enables law firms and collections parties to access efficient, transparent, and accessible legal and document delivery services, traditionally out of reach.
We are on a path to double our business this year and are building a team to help us scale rapidly.
We welcome individuals from all backgrounds who are eager to help build a future where legal services are readily accessible, affordable, and efficient.
If you have curiosity, passion, and a collaborative spirit to drive change in an outdated industry, we want you on our team.
You take the handoff from the sales team at contract signing and own everything from there: onboarding, ramp, retention, and growth.
New logos are assigned to you throughout the year as they close.
The firms you will be managing file thousands of cases a month across multiple states, run formal audit programs, and hold their vendors to documented SLAs.
You need to know their workflow, their plaintiff clients, and their operational.
The right person is organized, proactive, and comfortable with operational complexity.
You do not wait for clients to surface problems.
You understand what good looks like for a creditors' rights firm and you hold Proof accountable to it.
What You'll Do: Onboarding and Scoping Take the handoff from the Account Executive at contract signing and lead the firm through onboarding.
Define state footprint, plaintiff client mix, reporting requirements, serve attempt rules, e-filing setup, and exception handling.
Set ramp milestones, volume targets, and reporting cadence with the firm in the first 30 days.