<h2><strong>.
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them
As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges.
It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like IKEA and Booking.
com already deploying Parloa at scale.
</p> <h2><strong>About the role:</strong></h2> <p data-start="156" data-end="487">As a <strong data-start="183" data-end="218">Lead / Senior Solution Engineer</strong>, you will play a central role in helping customers understand and realize the value of Parloa’s conversational AI platform.
You’ll guide prospects and customers through their technical journey—from discovery and solution design to validation and successful handover.
</p> <p data-start="489" data-end="683">This is your opportunity to operate at the intersection of technology and business—shaping how enterprises adopt agentic AI while influencing product direction through direct customer insight.
</p> <h2><strong>Areas of ownership:</strong></h2> <ul> <li data-start="717" data-end="902"><strong data-start="717" data-end="747">Technical Sales Ownership:</strong> Lead the technical aspects of the sales cycle, from discovery and solution design to validation through Proof of Value and Proof of Concept engagements.
</li> <li data-start="904" data-end="1069"><strong data-start="904" data-end="939">Solution Design & Architecture:</strong> Design scalable, enterprise-ready solutions tailored to customer needs, ensuring feasibility and alignment with business goals.
</li> <li data-start="1071" data-end="1218"><strong data-start="1071" data-end="1093">Customer Advisory:</strong> Translate complex technical capabilities into clear business value, guiding both techni.