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Lead Site Reliability Engineer

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EMP:Technology
London
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Zego 🚀At Zego, we're on a mission to do the good thing, not the insurance thing.Insurance hasn't changed much in over a century

The way we live, work and travel has.

We're building the real-time, AI-driven infrastructure that powers innovative insurance, so good drivers get cover that works the way they actually drive.

We're not just updating insurance; We're leading the AI evolution in insurance 🤖For us, AI isn't a line on a roadmap or a buzzword on a slide.

It's our operating reality, and it's how we build products that back drivers instead of the old insurance playbook.

We don't do things slowly, and we don't do bureaucracy.

We back high-performance builders who want ownership, early responsibility and the chance to do the most career-defining work of their lives.

You'll get the space to try things, the tools to move fast, and the room to see your ideas reach millions of drivers.

Do not take our word for it.

Read what Zegons say about us on Glassdoor.

If you're ready to build the future of insurance, we're hiring.

Overview of the RoleYou will build the Site Reliability Engineering function at Zego, embedding reliability, observability and operational excellence as core engineering concerns - AI is the primary lever for doing that at scale, not a bolt on.

You will be our dedicated SRE, working alongside Systems Engineering and embedded with Product and Engineering across roughly 120 engineers.

Teams own their services and their own on-call.

You own the framework, the instrumentation and the AI tooling that makes that ownership work.

You will make teams good at running what they build: alert quality over alert volume, runbooks an agent can execute rather than prose that describes, and diagnostics good enough that an engineer or an agent reaches resolution without an SRE in the room.

You will be the primary advocate for reliability with Product and Engineering, making the case with data rather than assertion, so platform health is prioritised alongside delivery co.

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