This position is listed on behalf of a partner company, who manages all applications and next steps.
Our partner is looking for an Account Manager (Email Marketing) based in United Kingdom.
This role offers the opportunity to take full ownership of a portfolio of DTC e-commerce client accounts within a fast-growing email marketing agency.
You’ll serve as the primary client contact, ensuring communication stays clear, proactive, and focused on delivering strong outcomes.
You’ll coordinate copywriters, designers, and implementers, planning work ahead and keeping projects moving from brief through delivery.
You’ll also review campaigns, flows, pop-ups, and reports to ensure work meets client expectations and brand.
Accountabilities Act as the primary point of contact for assigned clients, maintaining clear, proactive communication through Slack and email.
Take end-to-end ownership of client work, ensuring projects move efficiently from briefing and planning through execution and delivery.
Plan upcoming work for both one-time projects and ongoing retainer accounts, ensuring priorities and deadlines remain clear.
Allocate daily tasks across copywriters, designers, and implementers according to project requirements and team capacity.
Review deliverables before they reach clients, including email flows, campaigns, pop-ups, and performance reports, ensuring they align with briefs and brand standards.