TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports.
We also believe our jobs should excite us, our teammates should support us and our bosses should inspire us.
We empower our people to bring big ideas and tiny egos, landing us on Outside Magazine’s list of “Best Places to Work" and Built In’s “100 Best Remote-First Places to Work.
" TeamSnap is seeking an Account Manager to own strategic relationships with our largest Sports Organization customers, driving retention, product adoption, and growth.
This is a results-driven role built for someone who thrives on managing complex, high-value accounts through a consultative approach — not a high-volume, transactional book of business.
Ideal candidates bring strong B2B relationship management.
What You'll Do: Manage a portfolio of our largest accounts, establishing strong relationships and hitting retention goals Run demos of TeamSnap platforms to show the value of new products or add-ons Use account and usage data to drive proactive outreach — building account plans, spotting risk or expansion signals before customers raise them, and communicating results Drive a value-based sales process, uncovering customer needs through deep discovery and customized demonstrations of the capabilities that solve them Manage your upsell pipeline to hit renewal and expansion targets across your portfolio Follow up on marketing-driven campaigns, turning outreach into your portfolio into real engagement — identifying challenges, educating customers, and creating growth opportunities Serve as the "Voice of the Customer" internally, escalating product feedback to ensure proper product prioritization Important Qualities: Motivated — you get excited about exceeding retention and growth goals S.