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Senior Customer Success Manager, Financial Services

CompraTica Empleos

EMP:Customer Service
London, Greater London
Tiempo Completo
Remoto
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Descripción

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AlphaSense: 

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making

With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust.

Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

</span></p> <p style="text-align: justify;"><span style="font-size: 12pt;">The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence.

Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets.

Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500.

Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.

, Finland, India, Singapore, Canada, and Ireland.

Come join us!</span></p></div><p><strong>About the Team:</strong></p> <p>The Customer Success organisation is composed of three teams: Pre-sales, Customer Success, and Support.

The Customer Success Manager will join a team of trusted partners alongside their Account Manager, working closely with newly onboarded and existing clients to demonstrate the full value of our platform, develop strong client engagement, drive successful renewals and contribute to growth across dedicated accounts.

They are natural problem-solvers, storytellers and product experts who thrive on helping customers make better and faster decisions.

</p> <p>Customer Success Managers combine deep product knowle.

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