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Lead Software Engineer – Kraken Utilities (OSS / Telco Integrations)

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EMP:Technology
London, UK
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Help us use technology to make a big green dent in the universe!Kraken powers some of the most innovative global developments in energy.

We create the technology that redefines utilities and unlocks a new energy system of the future.

By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide.

It’s an incredibly exciting time to work in energy.

Join us on our mission to improve the lives of ONE BILLION humans within the decade and shape a cleaner, better future for everyone.

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Kraken UtilitiesKraken is a globally proven technology platform, already licensed to support over 55 million customer accounts, with a target of 100 million by 2027

It is one of the most advanced, AI-driven platforms for utility management—covering billing, CRM, meter data, and intelligent customer communications.

We are now extending Kraken beyond energy into water and broadband, forming a new division: Kraken Utilities.

Over the past three years, this team has been built from the ground up to re-architect and evolve Kraken for new industries—solving complex challenges like water leak detection, customer experience transformation, and high-volume data processing.

We are in a rapid growth phase, with clients including: Severn Trent, Leep, Portsmouth Water, Essential Energy, TalkTalk, and Cuckoo, and a global team of 120+ people.

🏡 Where you'll fit inThis is not a “business-as-usual” engineering role.

You will play a key role in shaping how Kraken integrates with telecom and utility ecosystems—designing systems that are scalable, resilient, and developer-friendly.

You’ll act as a systems thinker and architect, solving multi-team challenges and building platforms that other engineers (internal and external) rely on.

🚀 What you’ll ownDesign and develop new components of the Kraken platform for broadband utilitiesYou will work closely with (and help shape) the.

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