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Customer Success Associate

CompraTica Empleos

EMP:Customer Service
Germany
Tiempo Completo
Remoto
0 vistas

Descripción

Get to Know UsHorizon3.

ai is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find and fix and verify exploitable attack vectors before criminals exploit them.

Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments.

NodeZero has been adopted by organizations of all sizes, from small educational institutions to government agencies and Global 100 enterprises.

It is used by ITOps/SecOps teams, consulting pentesters, and MSSPs and MSPs.

 We are a fusion of former U.

Special Operations cyber operators, startup engineers, and formerly frustrated cybersecurity practitioners.

We're committed to helping solve our common security problems: ineffective security tools, false positives resulting in alert fatigue, blind spots, "checkbox” security culture, cybersecurity.

Habilidades

shortage, and the long lead time and expense of hiring outside consultants

Collectively, we are a team of learn it alls, committed to a culture of respect, collaboration, ownership, and results.

 What you will do: As a Customer Success Associate in EMEA, you will play a key role in scaling and strengthening our international post-sales experience as part of a growing global Customer Success organization.

You will serve as a strategic advisor to a portfolio of mid-market customers, partnering directly with technical and business stakeholders to drive adoption, value realization, retention, and growth.

You’ll collaborate cross-functionally with Sales, Product, Engineering, and Support while helping shape and evolve the Customer Success experience across the EMEA region.

We are open to candidates based in the following locations: UK, Germany, France, Spain, or The NetherlandsResponsibilitiesManage a portfolio of EMEA mid-market customers as their primary post-sales technical advisor, develop.

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