Product Strategy Analyst - New Customers (UK)Hybrid in London, UKWe’re looking for a Product Strategy AnalystYou'll shape how new businesses become iwoca customers – the sign-up flow, the documents we ask for, and the models that decide who gets funded and on what terms.
The companySmall businesses move fast.
Opportunities often don’t wait, and cash flow pressures can appear overnight.
To keep going, and growing, SMEs need finance that’s as flexible and responsive as they are.
That's why we built iwoca.
Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed.
We’ve already cleared the way for 100,000 businesses with more than £4 billion in funding.
Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier.
Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive.
The teamThe New Customers team owns everything from a business's first application to a funded loan: the application flow, the logic that routes each application, the documents we ask customers for, and the models that set loan amounts and pricing.
The team is cross-functional – data scientists, analysts, and software engineers – and sets its own goals and direction.
It partners closely with credit risk on the trade-offs behind every lending decision.
Knowledge sharing is central to how the team works, supported by regular forums to share findings, and dedicated research and development time.
The roleAs the Product Strategy Analyst, you'll run the projects that shape how new businesses join iwoca.
You'll steer which experiments the team runs, weighing short-term gains against longer-term bets that compound over time, with customer lifetime value as your key metric.
Judgement and strategy.
You'll set iwoca's new-custo.