We Could Use Someone Like You in Our Crew.
Are you passionate.
Specifically, you will be responsible for responding to customer inquiries via inbound messages in both Dutch and English.
Important note: All qualified applicants will have to complete language assessments in Dutch and English.
Orientation Hours (Pacific Time): 40 hours per week are required for the 8-week orientation period.
Orientation phase 1: 4 weeks, 4 AM - 1PM Orientation phase 2: 4 weeks, self-scheduled between the hours of 7 AM - 3 AM Available Production Hours (Pacific Time):Â Daily, 7 AM - 3 AM Project Commitments:Â 25 hours per week 12 hours are required on Saturday and/or Sunday 180 days (as needed by ModSquad) Need help figuring out the time difference? Check out World Time Buddy! Just set Sacramento, California as your starting point, then add your location to easily convert Orientation, Nesting, and Production hours to your local time.
Who Are You? You’re passionate about creating personalized, memorable experiences for every customer.
You thrive on delivering top-tier customer support and can swiftly spot and solve any issues that come your way.
You’ve got experience providing support through inbound messaging and know how to keep cool under pressure.
You've handled 3-5 simultaneous chats in previous roles.
You're fluent in Dutch and English, with professional-level communication.