The C-CST will be the primary liaison between the GE HTM service team and the customer’s IT & security department as it relates to the security of medical devices.
This leader establishes themselves as the expert for the Clinical Engineering Department related to medical device security including LCS, Imaging & Biomed devices and strives to drive customer satisfaction through service excellence.
The C-CST will be part of the “SKEYE” product service and an extension of the Security Operations Center on site.
This is a hybrid role that requires the candidate to work remote from home office as well as onsite at our customer locations across the United States.
Works closely with multiple device manufacturers regarding cybersecurity issues.
Works directly with customer IT and security personnel to implement site cyber security policies.
Evaluate progressively complex, customer biomedical equipment security issues and implement appropriate remediations and/or compensating controls.
Provide support on imaging or LCS modality equipment first response and coordinate with appropriate modality specialists.
Focus on customer needs and satisfaction on device security issues, continuously building on and enhancing relationships with customers to become a perceived partner in their business who can recommend value-added services that w.