Solutions Engineers (SEs) at TransPerfect are passionate.
We expect our SEs to be AI-literate and to actively use AI tools in their day-to-day workflow to work faster, smarter, and with higher quality.
DESCRIPTION• Work with Client Service Representative and Solutions Engineer to resolve Trial Interactive Operations Escalations• Assist with data migration with pre-defined utilities and processes• Assist with PDC and IQ test scripts preparation and the execution• Build and Execute QA scripts for migration and other special projects• Write technical documentation about special projects and the new processes• Execute database scripts for enhancements to the reporting system• Assist Solutions Engineers in production server maintenance and new version deployments for applications• Assist Solutions Engineers in building large scale, high availability systems for Enterprise Life Sciences Clients• Create custom eLearning videos internally and for clients – on the eTMF and SSU modules• Use AI tools (e.
, Claude, ChatGPT, GitHub Copilot, Cursor) in day-to-day work to accelerate scripting, troubleshooting, QA, data analysis, and documentation• Use AI-assisted development to build rapid prototypes and proof-of-concepts for client enhancement requests and internal process improvements• Critically review and validate all AI-generated output (code, scripts, test cases, documentation) for accuracy, security, and compliance before use• Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor • General knowledge of web application development, SOA, and how web services work• General knowledge of and course-work experience in the field• Detail oriented with strong problem-solving.