Serves as the connective tissue ensuring disciplined execution, cross-functional accountability, and data-driven decision-making at scale.
A direct driver of Billtrust’s strategic transformation initiatives, including program management of continuous delivery optimization and enterprise-wide data governance.
What You'll Do: Financial Oversight & Business Performance Infrastructure • Build and mature a GCX-wide performance management system; cascade KPIs to teams with clear owners and targets • Implement governance routines, operational dashboards, and executive reporting across all GCX functions • Lead GCX financial operations reporting: budget monitoring, vendor management, cost-benefit analyses, revenue leakage tracking, and profitability • Partner with Finance to maintain accurate reporting on headcount, vendor spend, and program economics • Identify and escalate revenue leakage risks with recommended remediation paths • Leverage analytics and AI-powered tools to surface performance insights and quantify business impact Process Optimization & Delivery Transformation • Lead GCX’s Operational Excellence Management (OEM) function; assess end-to-end workflows and systems; design scalable improvements that increase speed, quality, and margin • Program manage GCX’s continuous delivery strategic innovation and transformation initiatives • Provide executive visibility into transformation progress, key risks, and mitigation actions via structured reporting and decision forums • Institutionalize best practices through documentation, training, and cr.