We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers.
From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel.
Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
About the team The Customer Service team at Nebius handles thousands of requests every month — quota applications, billing operations, planned enterprise cluster upgrades, and incident notifications.
Volume has grown 130% over seven months and continues to grow alongside our customer base.
We are building a dedicated automation team to turn repetitive manual work into scalable, maintainable systems: LLM-powered agents, self-service flows, and infrastructure tooling.
The role We are looking for an Automation Engineer to design and build systems that move repetitive Customer Service work into automated flows.
You will work directly with ticketing system data, build LLM agents, develop self-service flows, and integrate solutions with internal Nebius systems.