Help us use technology to make a big green dent in the universe!Kraken powers some of the most innovative global developments in energy.
We create the technology that redefines utilities and unlocks a new energy system of the future.
By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide.
It’s an incredibly exciting time to work in energy.
Join us on our mission to improve the lives of ONE BILLION humans within the decade and shape a cleaner, better future for everyone.
Customer Lifecycle makes sure the right customer, account, property, product, contract, and operational actions stay connected as the customer’s relationship with the energy provider changes.
Commercials generally handles choosing and pricing the product; Customer Lifecycle takes over once the customer’s intent needs to become an active account, journey, or contract in Kraken.
🚀 What you’ll ownYou’ll be responsible for leading a team of engineers, making decisions on how the team operates and setting the technical direction of the team.
This role will involve line management duties, as well as being hands on and close to the code.
You’ll be responsible for ensuring the quality of the code being delivered through thoughtful code review.
Your team will be building and maintaining the backend systems and support site for UK-based clients to support their electricity and gas operations.
You will gain a deep understanding of the inner workings of how the UK energy market operates and help shape our systems to improve them for our clients with a product mindset.
Work with other market teams, primarily the UK market teams to support their operations.
Work with client delivery to help prioritize, deliver and maintain work required by clients.
Be responsible for monitoring and alerting of production systems and where required, lead and manage incidents.
Help mentor, guide y.