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Customer Support Executive

CompraTica Empleos

EMP:Customer Service
London
Tiempo Completo
Remoto
0 vistas

Descripción

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Zego 🚀At Zego, we're on a mission to do the good thing, not the insurance thing.Insurance hasn't changed much in over a century

The way we live, work and travel has.

We're building the real-time, AI-driven infrastructure that powers innovative insurance, so good drivers get cover that works the way they actually drive.

We're not just updating insurance; We're leading the AI evolution in insurance 🤖For us, AI isn't a line on a roadmap or a buzzword on a slide.

It's our operating reality, and it's how we build products that back drivers instead of the old insurance playbook.

We don't do things slowly, and we don't do bureaucracy.

We back high-performance builders who want ownership, early responsibility and the chance to do the most career-defining work of their lives.

You'll get the space to try things, the tools to move fast, and the room to see your ideas reach millions of drivers.

Do not take our word for it.

Read what Zegons say about us on Glassdoor.

If you're ready to build the future of insurance, we're hiring.

What you'll be doingYou will assist our customers by phone, dealing with Sales & Support related enquiriesYou will ensure customer satisfaction and provide professional customer support over the phoneYou will maintain a positive, empathetic and professional attitude toward customers at all times and build productive trust relationships with customers on the phoneYou will respond promptly to customer inquiries by email and live chat.

You will build a knowledge of our products inside and out so that you can answer questions.

You will input customer information and data provided into an in-house systemWhat you'll need to be succesfull in this roleYou have proven.

Habilidades

working within a high performing target-driven call centre environment.You are obsessive about customer experience and act as an advocate for our customersYou're able to listen to customers needs, focusing in on their core concerns, you have an eye for detail and a flair for building rapp...

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