As a Customer Information Manager at the Bank of Communications Frankfurt Branch, you will be joining a dynamic team within a reputable global banking institution.
Established in 2007, our Frankfurt branch serves as a crucial link between China and Europe, facilitating international trade and financial transactions.
With a dedicated workforce of around 40 Chinese and German professionals across seven specialized departments, our branch offers a collaborative and multicultural work environment.
You will play a pivotal role in managing customer information, ensuring efficient and secure handling of client data to support our diverse range of services including payment processing, foreign exchange trading, and cash management.
This position offers an exciting opportunity to contribute to our mission of bridging financial operations between continents while enhancing client relationships through effective information management.
If you are passionate.
Tasks Perform internal control duties within the department’s middle office, including ongoing monitoring of corporate clients’ operations and key market information relating to their industries and regions, as well as early-warning and ad hoc monitoring of existing credit clients.
Oversee post-loan monitoring activities, reminding and assisting relationship managers to complete periodic monitoring, on-site visits, KYC due diligence, PD rating updates, and loan administration tasks in the 531 system in a timely manner.
Compile business statistics for the Marketing Department, respond to internal and external enquiries, and provide accurate and timely business data and client information.
Handle account opening for non-credit clients, KYC updates, and the initiation of payment and foreign exchange transactions.
Centrally manage and archive business documentation and client records.