Our AI workers don't just communicate through voice and email - they make decisions, take action, and run operations autonomously across entire enterprise systems.
Born in Y Combinator (S23) and backed by a16z, Base10, Prysm Capital and Eurazeo with over $200M raised, we power critical operations for global enterprises worldwide.
Our platform is battle-tested in the most demanding environments, where AI has real consequences.
We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy.
Learn more about our vision in our manifesto.
About the RoleAs a Customer Support Engineer, youʼll be on the front lines of our customerexperience.
Youʼll work directly with customers to quickly triage issues, debugproblems, and ensure theyʼre getting the most out of HappyRobotʼs AI platform.
This role is a hybrid between technical support and customer engineering: youʼlldiagnose issues, design and test quick solutions, and collaborate closely with bothengineering and product teams to make our platform even stronger.
Youʼll also apply prompt engineering.