Customer Care Advocate | Sunday – Thursday (3pm – 11:30pm CST)

Career-defining.

Life-changing.

  At iRhythm, you’ll have the opportunity to grow your.

Habilidades

and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions

Every day, we collaborate, create, and constantly reimagine what’s possible.

We think big and move fast, driven by our commitment to put patients first and improve lives.

We need builders like you.

Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career.

Acerca de

This Role: Role: Customer Care AdvocateReports To: Customer Care SupervisorShift: Customer Care Advocate | Sunday - Thursday (3pm - 11:30pm CST)Location: Remote US Why iRhythm? At iRhythm, you’ll have the opportunity to expand your skills and career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions

Every day, we collaborate, create, and constantly reimagine what’s possible.

We think big and move fast, driven by our commitment to put patients first and improve lives.

We need builders like you.

Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career.

About the Role The Customer Care Advocate serves as front-line support in our high-volume, inbound Contact Center, assisting patients and providers with professionalism, adaptability, and strong communication in a fast-paced, collaborative environment.

In this role, you will: Provide empathetic, personalized support to patients and providers, ensuring each interaction leaves individuals feeling heard, informed, and valued.

Verify insurance, investigate.

Beneficios

coverage, estimate out-of-pocket costs, and discuss patient payment options

Troubleshoot product, service, and enrollment issues with sensitivity and urge.