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Bilingual Social Media Agent (Overnight)

CompraTica Empleos

EMP:Marketing
USA
Tiempo Completo
Remoto
0 vistas

Descripción

Career paths start at $17/hr ($16/hr plus $1/hr bilingual differential) with 40 hour work weeks.

Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set.

We’ve been in business since 1936, so you can be sure the career you start today will still be here tomorrow.

What do we offer? A training program and leadership team that believes in you.

After training, we offer paid personal time off, paid sick time, health/vision/dental.

Beneficios

, 401k with matching contributions, and a tuition reimbursement program

What can you expect from your work at Afni? This position is for wireless customer service, so you will be handling social media based inquiries from people looking for assistance with wireless issues.

Upselling may be involved in this position.

 You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance.

  What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency.

Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.

How can you join the Afnimazing team? You can apply online here!.

Calificaciones

Key Qualifications Must be proficient in both English and Spanish language, with strong bilingual communication stills to effectively engage and assist a diverse customer base

Spanish and English written communication.

Habilidades

are a must, as you will send most of your time communicating with customers through chat

Exceptional written communication skills, with the ability to build rapport and handle difficult situations professionally over chat; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem sol.

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