Meet SienaSiena is the Agent of Record for CX, built for consumer brands like Spanx, FIGS, Brooklinen, and Grüns.
It runs as a connected multi-agent stack on top of a shared intelligence layer: agents that sell, support, listen, handle social and voice across the entire customer journey, turning every conversation into signal you can act on.
The teamWe are a small, fully distributed, global team.
We have built leverage into how we work, which is what lets a team this size move at the speed we do.
We hire athletes.
Everyone here owns real outcomes, defaults to writing over meetings, communicates with directness, and acts the moment they see something worth acting on.
Low ego, high standards, fast clock.
If you want to set the bar rather than follow one, keep reading.
The RoleSiena is ramping across all functions at the same time.
This role owns full-cycle recruiting end to end: turning inbound applications into a fast, disciplined pipeline, and playing a role in building the outbound engine, hitlists, market relationships, and outreach cadence, that keeps Siena ahead of the roles it hasn't opened yet.
This is a high-ownership role with real latitude to build the process rather than inherit one.
No hand-holding, no half-scoped mandate: you play a role in setting the standard for how Siena recruits.
What You'll DoOwn inbound triage and initial screening for our open roles, and provide every candidate an answer, on time.
This is the standard the function is built around.
Build and run outbound hitlists and sourcing campaigns for priority roles before they're urgent, not after.
Use AI tooling as core operating infrastructure, not an add-on.
Build and hold real relationships with candidates and the wider talent market, so Siena has a warm bench before a role opens.
Who You AreThe Bar: If you're missing any of these, this isn't the role for you.